Returns & Exchanges

At NORTHERN, we stand behind our high-performance gear and offer a 30-day window for returns or exchanges to ensure you have the right equipment for your journey. All items must be in their original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your sports gear in its original packaging and include the packing slip provided in your confirmation email.

• 3.
  Ship It Back

  Print the prepaid shipping label generated by our portal and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned equipment, we will process your refund or ship your new exchange item within 5-7 business days.